EduTap Learning Solutions is duty bound to provide fair treatment to our consumers and consumer’s grievances.
What does “Grievance” mean?
Grievance means any issue related to the product/service which has been availed by the consumer from EduTap Learning Solutions platform and consumer is seeking resolution for the same.
To raise an issue or concern, you can mail us at firstname.lastname@example.org
In case your concern is not resolved and needs to be escalated, you can reach out to the Grievance Officer.
Here are the details of the Grievance Officer:
Mr. Virender Kumar
Designation: Senior Student Partner
EduTap Learning Solutions, SCO 132 P, 1st and 2nd Floor, Sector 14, Panchkula (Haryana)
Email ID : email@example.com
Contact no. : +91-8146207241 (9 AM to 6 PM)
As per our procedure, you will get acknowledgement within 48 hours of receipt of your grievance . The team will provide you resolution within 30 days.